Refund Policy
Thank you for shopping at ADELE BRADY BOLSON, CPA, P.S.. We value your satisfaction and want to ensure you have a positive shopping experience with us. Please review our Refund Policy below.
1. Returns and Exchanges
If for any reason you are not completely satisfied with your purchase, you may return it for a refund or exchange within 30 days from the date of purchase. To be eligible for a return or exchange, your item must be unused, in the same condition as received, and in the original packaging.
2. Non-Returnable Items
Certain items are non-returnable, including:
Gift cards
Downloadable software products
Health and personal care items
Any item not in its original condition, damaged, or missing parts
3. How to Initiate a Return or Exchange
To initiate a return or exchange, please follow these steps:
Contact our Customer Support team at [email protected] with your order number and details of the item you wish to return or exchange.
Our team will provide you with instructions on where to send the item.
4. Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Late or Missing Refunds
If you haven’t received a refund within the specified timeframe, first check your bank account. Then contact your credit card company or bank, as there may be a processing delay. If the issue persists, contact us at [email protected].
7. Exchanges
If you need to exchange an item, please follow the return process and place a new order for the desired item.
8. Contact Us
If you have any questions about our Refund Policy, please contact us at [email protected].
Thank you for choosing ADELE BRADY BOLSON, CPA, P.S.. We appreciate your business!